Challenge:
A growing organization struggled with managing user accounts across multiple platforms. New hire onboarding and offboarding were inconsistent, and users had to remember multiple logins for different apps — increasing risk and IT workload.
Solution:
We implemented a centralized identity solution using Okta SSO (Single Sign-On). Key actions included:
Integration of core apps (Microsoft 365, Zoom, Slack, Asana, etc.) with SSO
Automated lifecycle management: user provisioning/deprovisioning tied to the HR system
Role-based access policies
Custom workflow automation (e.g., manager notifications, license assignment, task creation)
Results:
Reduced IT admin time by 40%
Increased security through centralized access control and MFA
Faster onboarding/offboarding with fewer errors
Improved user experience with one-click app access
Okta became the foundation of secure access and automation across the organization.
